Why is CRM regarded as a key component of successful modern business operations?

In today’s customer-centric and digitally evolving business landscape, success hinges not just on selling products or services but on building lasting relationships with customers. Companies that understand, anticipate, and fulfill customer needs outperform competitors in every industry. This is where Customer Relationship Management (CRM) emerges as a game-changer. More than just software, CRM is a…

customer relationship management education