Top 5 Mistakes Edmonton Offices Make When Hiring Cleaning Services

Hiring a cleaning service for your office might seem like a simple task but if you’ve ever had to deal with missed spots, unprofessional cleaners, or services that didn’t meet your expectations, you know how important it actually is.

In a busy city like Edmonton, where businesses are constantly moving, growing, and evolving, finding the right team to keep your office clean can make a huge difference. A tidy, fresh-smelling workspace doesn’t just impress clients it keeps your team healthier, happier, and more productive.

That said, many office managers and business owners still make a few common mistakes when choosing a cleaning service. If you’re planning to hire Office Cleaning Services in Edmonton, here are 5 things you’ll definitely want to avoid.

1. Going for the Lowest Price and Paying for It Later

Let’s be honest everyone loves a good deal. But when it comes to cleaning services, the cheapest option isn’t always the best.

Many low-cost providers cut corners to keep their prices down. They might rush through tasks, use poor-quality cleaning supplies, or bring in untrained staff who don’t know how to clean office equipment properly. At first, it might seem like you’re saving money, but over time, you could end up dealing with poor results, complaints from your staff, or even damage to your property.

A better approach? Get a few quotes, compare what’s included, and look at the full picture not just the price tag. A slightly higher rate often means better reliability and better service.

2. Not Checking for Insurance or Certifications

This one’s big and it’s easy to overlook.

If the cleaning company isn’t insured and something goes wrong (like an injury or accidental damage), guess who’s stuck with the problem? You are. That’s why it’s so important to make sure any company you hire carries proper liability insurance and trains its staff.

When choosing Office Cleaning Services Edmonton businesses trust, ask a few simple questions:

• Are your cleaners trained in safety protocols?
• Do you have liability insurance?
• Do you follow WHMIS standards?

These aren’t just formalities they’re signs of a professional company that takes its work seriously.

3. Skipping the Research

Let’s say a company sounds great on the phone, and their website looks sharp. That’s a good start but don’t stop there.

Before signing any contracts, take a few minutes to check reviews online. Look them up on Google or business directories. Better yet, ask them for references. A quick call to another local business can tell you a lot more than a sales pitch ever will.

Look for feedback about things like:

• Punctuality
• Quality of work
• Communication
• Reliability

A well-reviewed cleaning company in Edmonton is far more likely to take good care of your space than one with a “take-our-word-for-it” attitude.

4. Not Setting Clear Expectations

This one catches a lot of people off guard. You assume the cleaners will know what to do but they don’t know your office like you do.

Make sure you clearly outline:

• What needs to be cleaned and how often (daily, weekly, monthly)
• Any sensitive areas that need extra care (like electronics, break rooms, or boardrooms)
• Products you want them to use or avoid
• When they’re allowed in the office (during or after work hours)

If you’re working with a team that offers Office Cleaning Services in Edmonton, they should be more than happy to work with your preferences. The clearer you are, the better the results.

5. Sticking to a Rigid Contract

Offices change staff numbers go up and down, seasons affect cleaning needs, and sometimes you just need more flexibility. But some cleaning companies lock you into rigid contracts with little room to adjust.

What if you need deep cleaning during flu season? Or you want to pause services during the holidays? You should be able to make those changes easily.

When comparing providers, ask:

• Can I scale services up or down as needed?
• Are there any hidden fees for changes?
• What’s the process for adjusting the schedule?

Flexible Office Cleaning Services in Edmonton will work with you, not against you.

Final Thoughts

At the end of the day, hiring a cleaning service shouldn’t be something you rush. The right team can keep your office safe, healthy, and running smoothly. The wrong team? That’s a whole different story.

Take your time. Ask the right questions. Look beyond price and focus on professionalism, communication, and consistency. Edmonton has plenty of great cleaning services you just need to choose one that fits your office’s unique needs.

And remember: A clean office isn’t just about hygiene it’s a sign of care, respect, and pride in your workspace. Make sure your cleaning team sees it that way too.